Dubai Hotel Policies: The Quick Guide Every Traveler Needs

Planning a stay in Dubai? Before you book, get a grip on the main hotel rules that can make or break your trip. Knowing what to expect at check‑in, how payments work, and what’s allowed in a room saves time, money, and awkward moments.

Check‑In, ID, and Payment Basics

Almost every Dubai hotel asks for a passport and a credit card at the front desk. The passport proves your identity, while the card covers any extra charges or a security deposit. If you’re staying for a short stay (less than a week), expect the deposit to be around AED 500‑1,000. Some budget hotels may take cash instead, but credit cards are the norm for mid‑range and luxury properties.

Check‑in usually starts at 2 PM and check‑out is by 12 PM. Arriving early? You can request early check‑in, but it’s not guaranteed and may cost an extra AED 100‑200. Late check‑out works the same way – ask the receptionist and be ready to pay a fee if the room is needed for the next guest.

Unmarried Couples, Room Sharing, and PDA Rules

Yes, unmarried couples can stay together in Dubai hotels in 2025. The law no longer forces hotels to ask for a marriage certificate, but some upscale resorts still prefer proof of a relationship for privacy reasons. If you’re worried, bring a copy of a joint reservation or a simple note explaining you’re traveling together.

Public displays of affection (PDA) are fine in hotel lounges and private areas, but keep it low‑key in the lobby or elevators. A quick kiss is okay; lingering embraces might draw a warning from staff. Knowing the line helps you avoid unnecessary fines or awkward confrontations.

Same‑sex couples face similar rules. Two men can share a room without issue, but public affection is more sensitive. Keep interactions discreet in shared spaces.

What about friends sharing a room? Hotels typically allow it as long as you’re both over 18 and present ID. Some luxury properties may charge an extra adult fee, so check the rate breakdown before you book.

Other Common Policies to Watch

Smoking: Most indoor areas are smoke‑free. Look for designated smoking zones on the balcony or balcony‑adjacent terrace. Violating the rule can cost 500‑1,000 AED in fines.

Pets: Pet‑friendly hotels exist, but they’re a niche market. Expect a pet fee (AED 150‑300 per night) and a requirement for a health certificate.

Minibar & Extras: Minibar items are priced per piece and usually listed on the menu. If you don’t use them, ask for a clear check‑out receipt to avoid surprise charges.

Wi‑Fi: Free Wi‑Fi is standard in most hotels, though bandwidth may be limited in budget spots. If you need high‑speed internet for work, ask about a premium plan.

Cancellation & Refunds: Many hotels offer a free cancellation window of 24‑48 hours before arrival. After that, a 50 % or full night charge is common. Always read the fine print – non‑refundable rates can save money if your plans are set.

Finally, always double‑check the hotel’s own website or booking platform for any unique rules. Some resorts have dress codes for pools, mandatory resort fees, or special curfews during Ramadan.

By keeping these policies in mind, you’ll glide through the front desk, avoid unexpected fees, and enjoy a hassle‑free stay in Dubai’s vibrant hospitality scene.

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