If you’re booking a room in Dubai, you’ll run into a few simple rules. Knowing them before you step through the lobby saves time, money, and awkward looks. Below you’ll find the most common guest policies and how to work around them without drama.
Most Dubai hotels open the front desk at 12 pm and expect you to check in after 2 pm. Arriving early usually means you’ll wait or pay for early access. Bring a valid passport – it’s the only ID most places accept. Some budget hotels also ask for a credit card to cover incidentals.
Unmarried couples can share a room in virtually every 5‑star and many 3‑star hotels. The staff may ask for both passports, but they rarely check marital status. If you’re traveling with a friend of the opposite sex, you’ll face the same routine: show IDs and the room is yours.
Smoking rooms exist, but they’re limited. If you light up in a non‑smoking room, you could get a fine of up to AED 500. Look for the “smoking” sign or ask at reception. Same goes for vaping – many hotels treat e‑cigarettes like smoking.
Planning to have a visitor after you check in? Most hotels allow one extra guest for free, but a second person often costs AED 100‑200 per night. Bring the visitor’s passport and be ready for a quick check‑in at the front desk.
Pets are a mixed bag. Luxury hotels may welcome small dogs for a fee, but most budget properties ban them outright. If you hide a pet, you risk a hefty cleaning charge.
Payment is usually taken by credit card at checkout, but many hotels accept cash in AED. Some even let you split the bill between two cards. Keep an eye on the exchange rate if you’re paying in USD.
Cancellation policies vary: 24‑hour notice is common for refundable bookings, while non‑refundable rates lock you in for the full stay. Always read the fine print before you click “Book”.
Lastly, don’t forget the mini‑bar. It’s tempting, but each snack can add AED 50‑150 to your bill. If you’re watching costs, ask for a list of prices before you indulge.
By following these quick tips, you’ll glide through Dubai hotel check‑in like a pro. No surprises, no fines, just a smooth stay so you can focus on enjoying the city’s sights, food, and nightlife.
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